Passport Services

Damaged Passports

Passports that are damaged or in poor condition should be replaced, regardless of remaining validity. If a damaged passport is submitted for one of our by-mail/courier services, we will hold it at our office and contact the bearer to appear in person for its replacement.

For security reasons, damaged passports may be retained by this office.

Application requirements

You must apply for a passport in person but do not require an appointment.  Please bring the following with you to the Consulate:

• Proof of U.S. citizenship:
• a U.S. birth certificate; or
• a U.S. Consular Report of Birth Abroad; or
• a U.S. Certification of Birth; or
• a U.S. Certificate of Citizenship; or
• a U.S. Naturalization Certificate; or
• an expired U.S. passport
   
  
• Proof of identity
• a valid passport of any country;
• a valid driver's license with photograph;
• a national identity card with photograph;
• a valid U.S. or state government ID card;
• a U.S. military ID card; or
• Any foreign passport that you may currently hold, have held, or been included in;
  
  
• Any foreign passport that you may currently hold, have held, or been included in;
• Name change documentation: If you have changed your name since your most recent passport was issued, you will be required to furnish name change documentation. Please follow this link for additional application requirements;
• Passport application form DS-11: The instructions on this form are written for individuals applying for a passport within the United States.  As applications are processed differently outside the United States, please ignore the submission instructions on pages one and two of this form.  Form DS-11 must be printed on separate sheets of paper; do NOT print this form on front and back of the same sheet. For tips on completing the DS-11, follow this link;
• Two identical passport photographs: The Consulate will reject any photographs that do not meet the specified requirements. Vending machine photographs and photographs printed on a home computer are unacceptable; 
• Fees:  The application fee for an applicant under the age of 16 is U.S. $85.00 or Rs. 3570; aged 16 and over it is $100.00 or Rs. 4200: 
• Cash: either U.S. dollars or Indian rupees; or
• International money order to the exact U.S. dollar amount made payable to the "American Consulate General, Mumbai;" or
• Demand draft drawn in U.S. dollars on a bank in the United States made payable to the "American Consulate General, Mumbai;" or
• Demand draft drawn in Indian rupees on a nationalized or foreign bank payable to the "American Consulate General, Mumbai."
   
  Note: The Consulate is not authorized to accept personal checks. Money orders or demand drafts must have been issued within the last five months.
   
  
• If you would like to receive your new passport by courier, you must purchase a prepaid courier envelope from any western India VFS office for Rs. 152 and bring it with you. We regret that we are unable to accept the courier fees at the American Citizens Services Unit.
• If applying for a child under the age of 16, you will also be required to follow additional instructions.

Processing time

An application for a full-validity (ten years for adults; five years for children under age 16) passport will be sent to the United States for printing with a secure, photo-digitized image of the bearer.  You should allow 15 working days for your application to be processed.

If you have an emergency need to travel within 15 working days and you can provide evidence of this travel, you may be eligible for an emergency limited-validity passport. Follow this link for further information.